Job Title / Designation: ENTERPRISE SYSTEM ENGINEER

Number of Vacancies: 1
Functional Area: Enterprise
Industry: IT
Location of Job: Dar es Salaam, Tanzania
Salary Offered: Negotiable
Industry: IT Software
Contact Person: HR Manager: careerkenya@sybyl.com
 
GENERAL RESPONSIBILITIES / DUTIES:
  • Ability to manage a customer account on his own.
  • The Candidate should have been in a customer facing role with excellent communication skills.
  • Strong technical knowledge and eagerness to learn new technologies.
  • Excellent customer service skills with focus on customer satisfaction.
    Strong problem-solving skills with an emphasis on quick problem resolution.
  • Must be able to accommodate a flexible work schedule that may include nights, weekends or holidays as required.
  • Must be process and detail-oriented with the ability to multitask—strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision.
  • Must be self-motivated and eager to learn new technologies and skills to better assist customers.
    Ability to work in a team environment.
  • Proficiency in hardware, software, and/or operating systems environments.
    should be able to showcase or conduct Product POCs (Proof of Concept) to colleagues & customers.
 
Work Experience:
  • Up to 5 Years of good exposure and mixed working experience in Virtualization.
  • Up to 5Years of good exposure and mixed working experience on Storage (IBM, Dell EMC, NetApp, Huawei- any.
  • Up to 5Years of good exposure and mixed working experience on Compute (Lenovo/IBM /HP/Dell Servers, etc.).
  • Up to 5 Years of working on Linux/AIX/Red Hat, one of the Operating systems.
  • This experience should include the planning, deployment, configuration and administration of a heterogeneous virtual environment.
  • Should have a basic understanding of Networking and should be able to liaise with the Networks and Security team to get the task done.
  • Add-on and preferred
  • Having Hyper V/ V/Redhat/Openshift as one of the Virtualization Platform experiences.
  • Having AWS/Azure/OCI/GCP/Huawei public cloud is one of the Cloud Platform experiences.
  • Having  Backup domains (Veritas Netbackup, CommVault, Networker, Veeam etc. -any) experience.

Qualification.

  • Bachelor’s Degree in Computer Science and related IT fields.

Other Competencies / Skills / Certifications: VMware Certified Professional preferred

  • EMC preferred.
  • Dell EMC Unity, Dell EMC Powerstore, PowerMax/VMAX certifications.
  • Data Domain Specialist.
  • Backup Recovery – Avamar Specialist, IDPA, Dell PowerProtect
  • CommVault, HPE, and Veeam certifications are add-ons and preferred.
  • Public Cloud Certification and knowledge on AWS, Google, Azure, and Oracle Cloud will be added on.
  • Experience on OpenShift, VMware Tanzu, Kubernetes, Docker, Containers, etc will be added on.

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