Job Title / Designation: ENTERPRISE SYSTEM ENGINEER
Number of Vacancies: 1
Functional Area: Enterprise
Industry: IT
Location of Job: Dar es Salaam, Tanzania
Salary Offered: Negotiable
Industry: IT Software
Contact Person: HR Manager: careerkenya@sybyl.com
GENERAL RESPONSIBILITIES / DUTIES:
- Ability to manage a customer account on his own.
- The Candidate should have been in a customer facing role with excellent communication skills.
- Strong technical knowledge and eagerness to learn new technologies.
- Excellent customer service skills with focus on customer satisfaction.
Strong problem-solving skills with an emphasis on quick problem resolution. - Must be able to accommodate a flexible work schedule that may include nights, weekends or holidays as required.
- Must be process and detail-oriented with the ability to multitask—strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision.
- Must be self-motivated and eager to learn new technologies and skills to better assist customers.
Ability to work in a team environment. - Proficiency in hardware, software, and/or operating systems environments.
should be able to showcase or conduct Product POCs (Proof of Concept) to colleagues & customers.
Work Experience:
- Up to 5 Years of good exposure and mixed working experience in Virtualization.
- Up to 5Years of good exposure and mixed working experience on Storage (IBM, Dell EMC, NetApp, Huawei- any.
- Up to 5Years of good exposure and mixed working experience on Compute (Lenovo/IBM /HP/Dell Servers, etc.).
- Up to 5 Years of working on Linux/AIX/Red Hat, one of the Operating systems.
- This experience should include the planning, deployment, configuration and administration of a heterogeneous virtual environment.
- Should have a basic understanding of Networking and should be able to liaise with the Networks and Security team to get the task done.
- Add-on and preferred
- Having Hyper V/ V/Redhat/Openshift as one of the Virtualization Platform experiences.
- Having AWS/Azure/OCI/GCP/Huawei public cloud is one of the Cloud Platform experiences.
- Having Backup domains (Veritas Netbackup, CommVault, Networker, Veeam etc. -any) experience.
Qualification.
- Bachelor’s Degree in Computer Science and related IT fields.
Other Competencies / Skills / Certifications: VMware Certified Professional preferred
- EMC preferred.
- Dell EMC Unity, Dell EMC Powerstore, PowerMax/VMAX certifications.
- Data Domain Specialist.
- Backup Recovery – Avamar Specialist, IDPA, Dell PowerProtect
- CommVault, HPE, and Veeam certifications are add-ons and preferred.
- Public Cloud Certification and knowledge on AWS, Google, Azure, and Oracle Cloud will be added on.
- Experience on OpenShift, VMware Tanzu, Kubernetes, Docker, Containers, etc will be added on.