Job Title / Designation: Debt Collector
Number of Vacancies: 1
Functional Area: Finance
Industry: IT Software
Location of Job: Uganda
Salary Offered: Negotiable
Qualification: Bachelor’s Degree in Commerce or related fields.
Contact Person: HR Manager – careeruganda@sybyl.com
Role Overview. We are seeking a proactive and detail-oriented Debt Collector to manage credit control, debt recovery, and invoicing compliance across our Uganda operations. The role focuses on aligning invoicing with project milestones, ensuring strict compliance with local tax frameworks, minimizing financial risk, and maintaining strong client relationships to facilitate timely payments.
Responsibilities.
Align invoicing with project milestones, delivery schedules, and contract terms.
Reconcile billing against signed contracts, purchase orders, and LPOs.
Coordinate with technical teams to confirm deliverables are signed off before invoicing.
Process and issue invoices and credit notes, ensuring strict compliance with URA EFRIS and client portals.
Ensure VAT, WHT, and other statutory deductions are correctly applied and reconciled.
Follow up on the configuration of Deemed Invoices.
Maintain and monitor the accounts-receivable ageing report and escalate overdue accounts.
Follow up on outstanding debts through phone calls, emails, and physical site visits.
Reconcile receipts (bank transfers, cheques) to the correct customer accounts promptly.
Manage documentation and follow-ups specific to government and parastatal clients (e.g., NSSF, URA).
Manage invoices and collections in both UGX and foreign currency (e.g., USD).
Liaise with the Sales Team to enforce “credit hold” status on defaulting accounts.
Track Days Sales Outstanding (DSO) and forecast expected collections for cash-flow planning.
Assess bad-debt risk and recommend accounts for escalation or legal action.
Investigate and resolve billing disputes and short payments across functional teams.
Required Skills & Experience.
Advanced Microsoft Excel skills, including the use of VLOOKUPs and pivot tables.
Deep familiarity with URA, EFRIS compliance, and local tax frameworks.
Fluency in English alongside a strong command of widely used local business languages.
Candidate Profile.
Minimum 1 year of relevant experience.
A valid two-wheeler riding permit.
Immediate joiners are preferred.
