Artificial intelligence adoption is nearly universal among firms, yet measurable returns remain elusive. While 69% of companies utilize AI, a staggering 89% report no significant productivity gains. This disconnect raises critical questions: What distinguishes the minority of firms achieving results from the majority that are not? The answer lies in ownership and tailored AI solutions. This piece explores the essential transition from generic tools to customized AI, offering a practical framework for executives ready to harness AI’s true potential. Discover how to build the infrastructure that makes AI specific to your organization and unlocks its value.