Revolutionizing Public Sector Efficiency: Tailored Solutions for 21st Century Governance. Sybyl delivers integrated, cost-effective software, enhancing service delivery and meeting the demands of a modern, accountable government
We’ve adapted solutions for Government to enhance structural performance and well-being, cutting costs yet engaging more effectively and actively with the population. Key ‘Smart City’ solutions sectors include Justice Law & Order, Social Security, Transport, Energy, Healthcare, Agriculture, Water and Waste.
For E-Government and M-Government solutions, we handle end to end process implementation, starting from enabling the environment up to providing e-Services to citizens. This include defining a e-Government Interoperability Framework to integrate different services for government, and implementing a shared delivery platform which includes Enterprise Service Bus, Authentication service, mobile gateway, payment gateway, e-services portal, and mobile solutions.
Adding resource constraints to the mix, and the puzzle of how to effectively serve a 21st century populous becomes even more difficult to solve.
Our solution portfolio includes Smart City, Smart Safety, Health Insight, Smart Schools, Pension & Social Security, JLOS solutions, Prison Management, GIS enabled solutions and E-Procurement amongst a host of other world class solutions. Smart Hospitals
Few industries have a greater need for purpose-built, flexible software solutions, and few organizations have more experience delivering them like we do. Sybyl offers the most complete, integrated, end-to-end solution for the public sector.
Let us help you meet the rising demand for better government services, budgetary restraint, and accountability – with our software packages for the public sector. Our digital government solutions use technologies such as cloud computing, enterprise mobility, and analytics to help organizations improve performance and develop forward-thinking, citizen-centric programs.
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FAQs
Absolutely. All our BI solutions are designed with data privacy in mind. We implement strong access controls, data encryption, and auditability as standard, ensuring compliance with Kenya’s DPA and other global privacy regulations.
Our platform is configurable to reflect the specific Public Procurement Acts or Guidelines of various African countries. We embed compliance checkpoints at key process stages, such as automated approvals, digital audit trails, conflict-of-interest declarations, and bid opening protocols, to ensure alignment with legal frameworks and institutional audit readiness.
Yes. The system provides a secure portal for publishing tenders, receiving bids, validating submissions, and managing bid opening and evaluation digitally. This reduces paperwork, improves bidder access (including from remote regions), and supports real-time status tracking for all stakeholders.
Absolutely. We offer configurable workflows for different evaluation models (technical, financial, combined), enabling automatic routing to evaluation committees, reviewer scoring panels, and escalation paths, with full transparency and timestamped decisions.
Yes. Suppliers can register via a secure portal, upload compliance documents (e.g., tax clearance, business licenses), track their application status, and receive notifications for approval, prequalification, or upcoming tenders that match their profile.
Yes. Post-award features include contract versioning, deliverable tracking, milestone monitoring, amendment logging, alerts for renewals, and integration with payment authorization or performance bond tracking.
We offer built-in supplier scorecards, KPI dashboards, and feedback mechanisms that track delivery timeliness, quality, responsiveness, and compliance with contractual obligations, supporting evidence-based vendor performance reviews and future qualification decisions.
Yes. We offer configurable dashboards and reports covering procurement spend, award timelines, supplier diversity, open vs. restricted bidding, budget vs. actual, and compliance audits. These can be exported or connected to external BI tools.
Yes. We support framework contracts, catalog-based purchasing, and dynamic purchasing systems, allowing faster ordering against pre-negotiated rates, especially useful for low-value, high-frequency items.
Every user action is timestamped and logged. All bid evaluations, scoring justifications, document uploads, and approvals are auditable. Where required, public tender information or award notices can be published to external portals to demonstrate transparency.
Yes. The system supports multi-tiered government structures, enabling central oversight with decentralization by department, county, or agency. Each unit can have its own workflows, user permissions, and reporting lines while adhering to centralized policies.
We offer both on-premise and cloud deployment options (including private or government cloud), ensuring that data residency, access control, and national digital sovereignty requirements are fully respected.
Yes. Our procurement engine integrates with budget management systems, finance ERPs, inventory modules, and treasury payment systems through APIs or file-based exchange—ensuring fiscal alignment and real-time budget checks.
The system uses encryption for data at rest and in transit, implements two-factor authentication, applies least-privilege access models, and ensures all user actions are traceable through audit trails. It is built to comply with regulations such as Kenya’s DPA and equivalent African privacy laws.
Roles include Procurement Officers, Evaluation Committee Members, Finance Officers, Legal Officers, Auditors, Vendors, and Oversight Agencies. Each role has clearly defined access rights based on approval levels, process stages, and document visibility.
Yes. Vendors can log into a portal to see their bid status, query clarifications, and results. Internal users have dashboards and alerts to monitor process progress, pending approvals, and compliance alerts.
Yes. We provide onboarding workshops, user manuals, helpdesk access, and vendor sensitization sessions, especially important for new systems or under-exposed supplier bases in remote or rural areas.
We offer SLA based support that includes ticket resolution, system health checks, security updates, new regulatory compliance patches, and feature enhancements tailored to your evolving needs.
Yes. Procurement plans can be uploaded or created within the system, aligned to budgets and timelines. Forecasting modules support demand planning, category strategy development, and quarterly procurement cycle reviews.
We offer mobile-optimized, lightweight interfaces and progressive loading features to ensure access by users in areas with intermittent connectivity. SMS or email alerts can be used to complement system tasks.
