Our Projects

Some IT Solutions Use Cases We Have Deployed

  • Avaya Technology

    The Challenge Building a bank that is diversified and balanced by geography and business line, by customers and by funding sources through Avaya Technology.The Solution There were opportunities identified to provide
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  • Equity Bank Stays High-Touch while Going High-Tech

    Equity needed to build a flexible voice infrastructure to handle an increasing number of users and applications. This is while maintaining the personal service feel of a community bank, while
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  • Family Bank’s Journey to a Modern Data Center

    Overview Established in 1984 as Family Finance Building Society, Family Bank Limited is now ranked as the fifth largest bank by branch network, valued at USD 812.7 million as of
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  • Stanbic Bank Tanzania

    Client Name: -STANBIC BANK TANZANIA Stanbic required a unified centralized contact interaction to manage the bank's current and potential customers base to realize mainly the following business objectives: Increase customer
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  • Telkom Kenya Limited

    The Challenge Telkom Kenya needed to lower contact centre operational costs while creating service differentiation. Sybyl created value through delivering smarter service through technology resulting in first time call resolution
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